Great North Trauma and Emergency Centre, RVI
Over 18’s only
About the service:
The Assessment Suite welcomes patients who arrive either from the bustling emergency department of the RVI or referred by their trusted GP. Patients present with a diverse array of conditions and concerns, all attended to by a dedicated medical and surgical doctors on duty. During assessment, staff perform a variety of tests to uncover the root of patients issues, and quite often, treatment can be initiated on the very same day if necessary. Patients are seen quickly and their stay is likely to be short. Many patients are discharged directly home from the Assessment Suite. Others require ongoing care and are transferred to a different ward or hospital depending upon their condition and needs. We are looking for a dedicated team of volunteers to offer support to staff and provide essential nutrition and hydration support and companionship for patients attending the department.
What you’ll do:
- Serve refreshments – tea, coffee, cold drinks etc.
- Help patient’s when completing menu cards.
- Support with the meal service.
- Provide companionship to those patients who are on their own.
- Help patients to contact relatives/friends/carers.
The difference your contribution will make:
- Improve the patient’s experience by providing valuable companionship to help to alleviate stress and anxiety.
- Through supporting the mealtime service, you’ll help to ensure that all patients receive timely hydration and nutrition.
The kind of skills we are looking for:
- Kind and compassionate nature.
- Good organisational skills.
- Confident and clear verbal communication skills.
- Reliable and trustworthy.
- Able to multitask.
- Have a positive outlook and enthusiastic approach.
Available shifts:
- Mondays: 11:00am – 2:00pm or 4:00pm – 7:00pm
- Tuesdays: 11:00am – 2:00pm or 4:00pm – 7:00pm
- Thursdays: 11:00am – 2:00pm