Freeman Hospital
About the service:
The volunteer Meet and Greet Service provides a valuable contribution to enhancing the patient experience. Volunteers welcome and direct patients and visitors, helping to reduce anxiety by offering a friendly, calming presence and providing directions to different departments. We are looking to recruit a number of friendly and approachable people to join our team of Meet and Greet Volunteers to assist patients, visitors and general public coming into hospital.
What you’ll do:
- Provide a welcoming and friendly Meet & Greet service to patients, visitors and general public at the main entrance to the hospital.
- To provide directions to wards/departments and if required, escorting patients and visitors to their destinations.
- To offer additional support to visitors with mobility problems by calling porters for a wheelchair service.
The difference your contribution will make to the service
- Help patients and visitors to navigate their way to their destination.
- Alleviate patient and visitor stress and anxiety.
The kind of skills we are looking for:
- Confident and clear verbal communication, with good listening skills.
- Polite and friendly approach.
- Reliable and trustworthy.
- Reasonably fit and able to walk around the site well.
- Ability to exercise judgement and decision making and to report incidents when necessary.
Available shifts:
- Wednesdays: 12:00-16:00
- Thursdays: 12:00-16:00
- Fridays: 12:00 – 16:00